January 31, 2024

We answer your questions about QA Everyday and Learning Plans

The start of the year is a great time to revisit your self-assessment and update your Learning Plan.

As a nurse, you have a professional obligation to maintain and enhance your competence throughout your career.

That’s why we have developed QA Everyday, a self-assessment program that helps you reflect on your practice and plan your learning goals. The beginning of the year is a great time to revisit your QA Everyday self-assessment.

Here, you will find answers to some of the most common questions about QA Everyday, such as what it is, how to do it, and why it matters. Whether you are a new or experienced nurse, working in any setting or role, QA Everyday can help you grow as a professional and provide safe, effective and ethical care. If you have any questions that are not answered here, please feel free to contact us. We are here to support you in your QA journey.

What are QA Everyday and my Learning Plan and why should I do it?

QA Everyday is a self-assessment of your practice that you perform on an ongoing basis. It’s a way to reflect on how you improve and support safe care. This opportunity for reflection can help give perspective on your practice environment, the needs of your clients and how you can continue to grow as a nurse.

QA Everyday includes two parts: practice reflection and your Learning Plan.

Practice reflection includes responding to self-searching questions, which you can find on our website. These can help you identify opportunities for growth.

Your Learning Plan is where you identify and track at least two clear goals and describe the activities you will do to achieve them. Your Learning Plan shows how you will maintain your competence as a nurse. You need to update your Learning Plan regularly and keep it for two years. This is a legal requirement.

Can I see examples of practice reflection and Learning Plans to model my activities after?

We have various resources to support you with your QA Everyday activities and your learning needs.

You can check out our website for examples of Learning Plans for nurses in different roles and settings, such as:

You can also access our guide to self-assessment, which includes tips on how to develop and implement goals and how to align them with the Code of Conduct.

Thanks for those resources, but I still struggle to set new goals. Any additional advice?

This can happen, especially when you’re caught up in your daily routine or you’ve been doing your job for a long time.

In these situations, you can also lean on a trusted colleague or manager for feedback. They can tell you what you do well (you may take some of those strengths for granted) and areas where you can develop too. They might be aware of development opportunities that you haven’t noticed. That fresh set of eyes can help you see your opportunities in a new light.

Is CNO going to check my learning plan?

QA Everyday is distinct from QA Assessment. QA Assessment happens twice a year, and that’s where CNO randomly selects a certain number of nurses to review their activities. If nurses are selected for QA Assessment, they are notified by email.

QA Everyday is a responsibility of all nurses, but CNO doesn’t review all activities. Only the nurses who are selected for QA Assessment submit their Learning Plan and complete other activities.

What if I change roles in the middle of the year, or my goals are no longer as relevant as they once were?

This is understandable! The needs of your patients and clients, your practice setting and your career can evolve, and so can your Learning Plan.

Think of it as a living document. It reflects a moment in time, but you can update it too – that's why it’s so important to reflect on an ongoing basis and put the “every day” in QA Everyday.

Where can I look for more information?

Updates to CNO’s QA program will be available on our website. We also will notify you of any changes in The Standard, and on Facebook, X (formerly Twitter), LinkedIn and Instagram.

About CNO

The College of Nurses of Ontario (CNO) is the regulator of the nursing profession in Ontario. It is not a school or a nursing association. CNO acts in the public interest by:

  • assessing qualifications and registering individuals who want to practice nursing in Ontario.
  • setting the practice standards of the profession that nurses in Ontario are expected to meet.
  • promoting nurses' continuing competence through a quality assurance program.
  • holding nurses accountable to those standards by addressing complaints or reports about nursing care.

The College was founded in 1963. By establishing the College, the Ontario government was acknowledging that the nursing profession had the ability to govern itself and put the public's well-being ahead of professional interests.

For the latest information, please see our Nursing Statistics page.

Anyone who wants to use a nursing-related title — Registered Nurse (RN), Registered Practical Nurse (RPN) or Nurse Practitioner (NP) must become a member of CNO.

Frequently Asked Questions

Go to the public Register, Find a Nurse, to conduct a search for the nurse. Contact us if you can't find the person you are looking for.

All public information available about nurses is posted in the public Register, Find a Nurse, which contains profiles of every nurse in Ontario. Publicly available information about nurses include their registration history, business address, and information related to pending disciplinary hearings or past findings.

Unregistered practitioners are people who are seeking employment in nursing or holding themselves out as being able to practice nursing in Ontario, but who are not qualified to do so. They are not registered members of CNO. Only people registered with CNO can use nursing-related titles or perform certain procedures that could cause harm if carried out by a non-registered health professional. CNO takes the issue of unregistered practitioners seriously. See Unregistered Practitioners for more information.

To ensure procedural fairness for both the patient (or client) and the nurse, the Regulated Health Professions Act requires that information gathered during an investigation remain confidential until the matter is referred to the Discipline Committee or Fitness to Practise Committee. CNO will not disclose any information that could identify patients (or clients) or compromise an investigation. See Investigations: A Process Guide for more information.

Information obtained during an investigation will become public if the matter is referred to a disciplinary hearing. If a complaint is not referred to a hearing, no information will be available publicly.

See CNO's hearings schedule, which is updated as hearing dates are confirmed. Hearings at CNO are open to the public and the media. For details on how to attend a hearing, contact the Hearings Administration Team.

A summary of allegations and the disciplinary panel outcomes can be found on the public Register, Find a Nurse. Full decisions and reasons are also available.

Where a disciplinary panel makes a finding of professional misconduct, they have the authority to reprimand a nurse, and suspend or revoke a nurse's registration. Terms, conditions and limitations can also be imposed on a nurse's registration, which restricts their practice for a set period. Nurses can also be required to complete remedial activities, such as reviewing CNO documents and meeting with an expert, before returning to practice.

For detailed information see the Sexual Abuse Prevention section.

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