September 26, 2019

The novel coronavirus outbreak: FAQs for nurses

We understand the impact of the novel coronavirus (also known as 2019-nCoV) outbreak on all nurses. Every day in all practice settings, nurses are on the frontlines of patient safety. To help you find the information you need to provide safe patient care, we’ve created a resource page for nurses that contains coronavirus-related FAQs, info about your accountabilities, and current infection prevention and control guidelines.

On Thursday, Jan. 30, 2020, the World Health Organization declared the novel coronavirus to be a public health emergency of international concern. We are engaging with the Ministry of Health and Long-Term Care to mitigate the spread of the virus and to protect the health and safety of patients and nurses.

We will continue to closely monitor the situation. As more information becomes available, we will update our Novel Coronavirus webpage. You can also follow us on social media to stay up to date.

We understand the impact of the novel coronavirus (also known as 2019-nCoV) outbreak on all nurses. Every day in all practice settings, nurses are on the frontlines of patient safety. To help you find the information you need to provide safe patient care, we’ve created a resource page for nurses that contains coronavirus-related FAQs, info about your accountabilities, and current infection prevention and control guidelines.

On Thursday, Jan. 30, 2020, the World Health Organization declared the novel coronavirus to be a public health emergency of international concern. We are engaging with the Ministry of Health and Long-Term Care to mitigate the spread of the virus and to protect the health and safety of patients and nurses.

We will continue to closely monitor the situation. As more information becomes available, we will update our Novel Coronavirus webpage. You can also follow us on social media to stay up to date.

What are my accountabilities when providing care to a patient diagnosed with (or suspected of having) the coronavirus?

You are accountable for making decisions that are in the best interests of your patients and for protecting them from harm. You are also accountable for protecting patients from infection risks. You can do this by:

  • applying hand hygiene principles

  • choosing appropriate measures to prevent and control infection transmission such as wearing personal protective equipment (PPE)

  • understanding your workplace’s organizational policies about infection prevention and control

  • working with your employer to develop new policies as needed

  • using sources of evidence to inform your practice

We encourage you to work collaboratively with your employer to recognize real or potential threats, review relevant organizational policies, and if needed, develop policies and guidelines specific to your practice setting.

By understanding and applying precautionary measures, nurses play a key role in minimizing the risk of infecting themselves, colleagues, patients and others. To learn more about these topics, refer to Public Health Ontario’s novel coronavirus info page.

Can I refuse to work with an infected patient?

Choosing to refuse an assignment or discontinue care is a challenging ethical dilemma without one clear answer. However, it is possible to demonstrate leadership and find the best possible solution that meets both the interests of the patient and your personal needs.

Ultimately, you do have the right to refuse assignments that you believe will subject you or your patients to an unacceptable level of risk. But you also have a professional accountability to advocate for practice settings that minimize risk to both you and your patients. Advocating for quality practice settings is one of the many ways nurses are leaders in patient care.

CNO’s Refusing Assignments and Discontinuing Nursing Services practice guideline contains information about resolving this type of dilemma and also how to prevent such a situation from occurring in the first place.

CNO’s role

CNO’s mandate is to protect the public—but patient safety is a responsibility we all share. Our role during the novel coronavirus outbreak is to support your ability to provide safe and competent care and help you understand your accountabilities.

If you have questions about your accountabilities when caring for patients affected with the new coronavirus, please contact us. One of our Advanced Practice Consultants can help identify the appropriate practice standards and guidelines to guide your decision-making and help you understand your accountabilities.

About CNO

The College of Nurses of Ontario (CNO) is the regulator of the nursing profession in Ontario. It is not a school or a nursing association. CNO acts in the public interest by:

  • assessing qualifications and registering individuals who want to practice nursing in Ontario.
  • setting the practice standards of the profession that nurses in Ontario are expected to meet.
  • promoting nurses' continuing competence through a quality assurance program.
  • holding nurses accountable to those standards by addressing complaints or reports about nursing care.

The College was founded in 1963. By establishing the College, the Ontario government was acknowledging that the nursing profession had the ability to govern itself and put the public's well-being ahead of professional interests.

For the latest information, please see our Nursing Statistics page.

Anyone who wants to use a nursing-related title — Registered Nurse (RN), Registered Practical Nurse (RPN) or Nurse Practitioner (NP) must become a member of CNO.

Frequently Asked Questions

Go to the public Register, Find a Nurse, to conduct a search for the nurse. Contact us if you can't find the person you are looking for.

All public information available about nurses is posted in the public Register, Find a Nurse, which contains profiles of every nurse in Ontario. Publicly available information about nurses include their registration history, business address, and information related to pending disciplinary hearings or past findings.

Unregistered practitioners are people who are seeking employment in nursing or holding themselves out as being able to practice nursing in Ontario, but who are not qualified to do so. They are not registered members of CNO. Only people registered with CNO can use nursing-related titles or perform certain procedures that could cause harm if carried out by a non-registered health professional. CNO takes the issue of unregistered practitioners seriously. See Unregistered Practitioners for more information.

To ensure procedural fairness for both the patient (or client) and the nurse, the Regulated Health Professions Act requires that information gathered during an investigation remain confidential until the matter is referred to the Discipline Committee or Fitness to Practise Committee. CNO will not disclose any information that could identify patients (or clients) or compromise an investigation. See Investigations: A Process Guide for more information.

Information obtained during an investigation will become public if the matter is referred to a disciplinary hearing. If a complaint is not referred to a hearing, no information will be available publicly.

See CNO's hearings schedule, which is updated as hearing dates are confirmed. Hearings at CNO are open to the public and the media. For details on how to attend a hearing, contact the Hearings Administration Team.

A summary of allegations and the disciplinary panel outcomes can be found on the public Register, Find a Nurse. Full decisions and reasons are also available.

Where a disciplinary panel makes a finding of professional misconduct, they have the authority to reprimand a nurse, and suspend or revoke a nurse's registration. Terms, conditions and limitations can also be imposed on a nurse's registration, which restricts their practice for a set period. Nurses can also be required to complete remedial activities, such as reviewing CNO documents and meeting with an expert, before returning to practice.

For detailed information see the Sexual Abuse Prevention section.

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