May 10, 2022

CNO rises to Ministry challenge in new report

CNO’s commitment to public safety is your commitment, too. In a recent report CNO submitted to the Ministry of Health, you can find details of the ways we all worked to protect patients in 2021.

CNO’s commitment to public safety is your commitment, too. In a recent report CNO submitted to the Ministry of Health, you can find details of the ways we all worked to protect patients in 2021.

The Ministry of Health created the College Performance Measurement Framework (CPMF) report, now in its second year, to help improve accountability, transparency and oversight of Ontario’s 26 health regulatory colleges, including CNO. Among the many activities we describe in the report is our role, as a system partner, to address the needs of the health care sector during the pandemic.

“The second iteration of the CPMF, highlights our commitment to continuously evolve our regulatory processes,” says Anne Coghlan, CNO’s Executive Director and CEO when we submitted the report in March. “Over this reporting year, CNO worked hard to meet public expectations and the demands of an evolving regulatory environment.”

In 2021, CNO demonstrated strong relations with system partners to respond to health human resource needs. As a result of this work, we registered 12,449 new nurses as Registered Practical Nurses (RPNs), Registered Nurses (RNs) and Nurse Practitioners (NPs) in 2021. This is the highest number of newly registered nurses since 2018 and the second-highest in a decade. As well, we worked with the Ministry of Long-Term Care to help address staffing in the long-term care sector. We also collaborated with nurses, educators and students to launch a new RPN exam, the Regulatory Exam–Practical Nurse, or REx-PN, which reflects current evidence and best practices.

The CPMF report shows the many ways CNO supported Ontario’s pandemic response. For instance, as you continually adapted to changing work conditions, we helped you understand how changes in legislation affected your scope of practice. We also kept you informed of your accountability to support public health measures and workplace vaccination policies and provided practice resources for supporting mental health.

Self-scoring in seven areas

The report shows the Ministry how well CNO did its job as a public safety regulator in 2021. Every year, each college scores its activities in seven different areas: governance; resources; system partner; information management; regulatory policies; suitability to practice; and measurement, reporting and improvement. According to the Ministry, these are the most critical areas in which colleges effectively serve and protect the public interest.

Within the seven areas are 51 different measures for colleges to report changes and improvements in their practices. These are 13 more measures than in the previous year due to additions for diversity, equity and inclusion; risk assessment; and technology. As part of our report, we note areas in which we performed well, plus areas for improvement and commitments for doing better.

In the 2021 report, CNO attested to meeting or partially meeting 48 out of the 51 measures. We told the government about modernizing our applicant assessment processes. We highlighted our Strategic Plan’s role in informing our annual budget and assessing operational requirements to meet the province’s human resource needs. We also pointed out our public Privacy Policy for managing personal information.

Like last year, CNO reported that we did not meet three of the measures. In these cases, we told the Ministry about upcoming activities to address these. For example, a third-party assessor hasn’t evaluated Council’s effectiveness, which is planned for 2022. (Council is the governing body of CNO — you can learn more about it on our Council page.)

As well, CNO’s current by-laws do not include cooling-off periods — the time for which a Council candidate must stay away from a role that has a conflict of interest with CNO Council business — before applying to become a Council member. In the future, when we implement our Governance Vision, it will include an overall review of by-laws and feature cooling-off periods. In the meantime, we are continuing to advance our diversity, equity and inclusion plan, and develop an evaluation framework for our Council.

In the report, we point out areas where we can improve. When it comes to regulatory policies, CNO will build on existing work modernizing our standards this year. This initiative will support the evolving health care needs of patients and the dynamic nature of the nursing profession. We’re also building a robust performance and evaluation framework associated with our Strategic Plan as we implement our strategic pillars and public-safety outcomes.

See the full 2021 College Performance Measure Report.

About CNO

The College of Nurses of Ontario (CNO) is the regulator of the nursing profession in Ontario. It is not a school or a nursing association. CNO acts in the public interest by:

  • assessing qualifications and registering individuals who want to practice nursing in Ontario.
  • setting the practice standards of the profession that nurses in Ontario are expected to meet.
  • promoting nurses' continuing competence through a quality assurance program.
  • holding nurses accountable to those standards by addressing complaints or reports about nursing care.

The College was founded in 1963. By establishing the College, the Ontario government was acknowledging that the nursing profession had the ability to govern itself and put the public's well-being ahead of professional interests.

For the latest information, please see our Nursing Statistics page.

Anyone who wants to use a nursing-related title — Registered Nurse (RN), Registered Practical Nurse (RPN) or Nurse Practitioner (NP) must become a member of CNO.

Frequently Asked Questions

Go to the public Register, Find a Nurse, to conduct a search for the nurse. Contact us if you can't find the person you are looking for.

All public information available about nurses is posted in the public Register, Find a Nurse, which contains profiles of every nurse in Ontario. Publicly available information about nurses include their registration history, business address, and information related to pending disciplinary hearings or past findings.

Unregistered practitioners are people who are seeking employment in nursing or holding themselves out as being able to practice nursing in Ontario, but who are not qualified to do so. They are not registered members of CNO. Only people registered with CNO can use nursing-related titles or perform certain procedures that could cause harm if carried out by a non-registered health professional. CNO takes the issue of unregistered practitioners seriously. See Unregistered Practitioners for more information.

To ensure procedural fairness for both the patient (or client) and the nurse, the Regulated Health Professions Act requires that information gathered during an investigation remain confidential until the matter is referred to the Discipline Committee or Fitness to Practise Committee. CNO will not disclose any information that could identify patients (or clients) or compromise an investigation. See Investigations: A Process Guide for more information.

Information obtained during an investigation will become public if the matter is referred to a disciplinary hearing. If a complaint is not referred to a hearing, no information will be available publicly.

See CNO's hearings schedule, which is updated as hearing dates are confirmed. Hearings at CNO are open to the public and the media. For details on how to attend a hearing, contact the Hearings Administration Team.

A summary of allegations and the disciplinary panel outcomes can be found on the public Register, Find a Nurse. Full decisions and reasons are also available.

Where a disciplinary panel makes a finding of professional misconduct, they have the authority to reprimand a nurse, and suspend or revoke a nurse's registration. Terms, conditions and limitations can also be imposed on a nurse's registration, which restricts their practice for a set period. Nurses can also be required to complete remedial activities, such as reviewing CNO documents and meeting with an expert, before returning to practice.

For detailed information see the Sexual Abuse Prevention section.

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