December 15, 2022

CNO updates Code of Conduct

On Dec. 7, 2022, CNO Council approved proposed changes to CNO’s Code of Conduct to reflect the evolving health care needs of clients and the dynamic nature of the nursing profession. The new Code will take effect Monday, June 5, 2023, to allow the system time to prepare for the change...

On Dec. 7, 2022, CNO Council approved proposed changes to CNO’s Code of Conduct to reflect the evolving health care needs of clients and the dynamic nature of the nursing profession. The new Code will take effect Monday, June 5, 2023, to allow the system time to prepare for the change.

“The Code outlines the fundamental expectations for safe, ethical and professional nursing practice and conduct,” says Silvie Crawford, CNO’s Executive Director and Chief Executive Officer. “As we see more nurses than ever before join the profession, it is important for the Code to reflect current practice realities, public expectations and societal values.”

As CNO’s overarching practice standard, the Code summarizes the expectations of all CNO practice standards and describes the conduct all nurses in Ontario are professionally accountable to, regardless of their role, job description or practice setting.

The updates to the Code enhance nurses’ accountabilities and clarify expectations in areas focusing on providing inclusive and culturally safe care, independent practice and professional relationships with colleagues, to name a few.

“It is essential that the public continues to trust and have confidence in the care nurses provide,” says Naomi Thick, CNO Council President. “The Code of Conduct is the cornerstone of our practice standards and reflect public expectations of the nursing profession.”

CNO will continue to assess the standard of care within the context and circumstances nurses are working in. “Our purpose is to protect the public and promote safe nursing practice and we know nurses are always doing their best in every situation to maintain standards of practice. The health care system is complex and always evolving, that’s why it is so important that the standard of care is always considered in context,” says Crawford.

The updated Code of Conduct is now available for review on our Code of Conduct for Nurses page. We will share other supporting resources in the new year.

About CNO

The College of Nurses of Ontario (CNO) is the regulator of the nursing profession in Ontario. It is not a school or a nursing association. CNO acts in the public interest by:

  • assessing qualifications and registering individuals who want to practice nursing in Ontario.
  • setting the practice standards of the profession that nurses in Ontario are expected to meet.
  • promoting nurses' continuing competence through a quality assurance program.
  • holding nurses accountable to those standards by addressing complaints or reports about nursing care.

The College was founded in 1963. By establishing the College, the Ontario government was acknowledging that the nursing profession had the ability to govern itself and put the public's well-being ahead of professional interests.

For the latest information, please see our Nursing Statistics page.

Anyone who wants to use a nursing-related title — Registered Nurse (RN), Registered Practical Nurse (RPN) or Nurse Practitioner (NP) must become a member of CNO.

Frequently Asked Questions

Go to the public Register, Find a Nurse, to conduct a search for the nurse. Contact us if you can't find the person you are looking for.

All public information available about nurses is posted in the public Register, Find a Nurse, which contains profiles of every nurse in Ontario. Publicly available information about nurses include their registration history, business address, and information related to pending disciplinary hearings or past findings.

Unregistered practitioners are people who are seeking employment in nursing or holding themselves out as being able to practice nursing in Ontario, but who are not qualified to do so. They are not registered members of CNO. Only people registered with CNO can use nursing-related titles or perform certain procedures that could cause harm if carried out by a non-registered health professional. CNO takes the issue of unregistered practitioners seriously. See Unregistered Practitioners for more information.

To ensure procedural fairness for both the patient (or client) and the nurse, the Regulated Health Professions Act requires that information gathered during an investigation remain confidential until the matter is referred to the Discipline Committee or Fitness to Practise Committee. CNO will not disclose any information that could identify patients (or clients) or compromise an investigation. See Investigations: A Process Guide for more information.

Information obtained during an investigation will become public if the matter is referred to a disciplinary hearing. If a complaint is not referred to a hearing, no information will be available publicly.

See CNO's hearings schedule, which is updated as hearing dates are confirmed. Hearings at CNO are open to the public and the media. For details on how to attend a hearing, contact the Hearings Administration Team.

A summary of allegations and the disciplinary panel outcomes can be found on the public Register, Find a Nurse. Full decisions and reasons are also available.

Where a disciplinary panel makes a finding of professional misconduct, they have the authority to reprimand a nurse, and suspend or revoke a nurse's registration. Terms, conditions and limitations can also be imposed on a nurse's registration, which restricts their practice for a set period. Nurses can also be required to complete remedial activities, such as reviewing CNO documents and meeting with an expert, before returning to practice.

For detailed information see the Sexual Abuse Prevention section.

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